🔒 Privacy Policy

Game Dhaka Privacy Policy — Your Data, Our Responsibility

Here you'll find a clear explanation of how the information you provide on Game Dhaka is stored, where it's used, and how it's kept secure. Your privacy is our priority.

Last Updated: January 2026
Key Takeaways
  • Your information is never sold to third parties
  • Data secured with 256-bit SSL encryption
  • KYC documents are used solely for identity verification
  • You have the right to view and delete your own data
  • Option to unsubscribe from marketing SMS/emails
Our Commitment

How Game Dhaka Protects Your Data

It's not just a written policy — Game Dhaka protects your data through real, technical measures.

🔐
Encryption
All your data is protected with 256-bit SSL/TLS encryption — the same technology used by banking websites.
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Never Sold to Third Parties
Your phone number, email address, and personal information are never sold to advertisers or third parties. This is a core principle of our policy — no exceptions.
📁
Controlled Data Access
Within Game Dhaka, only authorized team members have access to your data. Every access is logged and regularly audited.
✋
Your Control
Want to view your data? Make changes? Or have it deleted? You have the right to do all of this on Game Dhaka — just send a request to support.
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Marketing Opt-Out
You can stop receiving promotional SMS or emails at any time. Just update your notification preferences in Account Settings.
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Regular Security Audits
Game Dhaka's systems are regularly tested by independent third-party security experts. Any vulnerabilities found are addressed as quickly as possible.
1

What Information Is Collected

Game Dhaka Data is collected in several ways — some information you provide directly, while some is collected automatically by the system.

Data TypeWhen It's CollectedWhy It's Needed
Name, phone number, emailAt the time of registrationAccount Registration & Communication
Date of BirthAt the time of registrationAge Verification (18+)
NID/Passport scanFor KYC verificationIdentity Verification
Mobile Banking NumberAt the Time of TransactionPayment Processing
IP address, device informationEvery SessionSecurity & Fraud Prevention
Gaming & Betting HistoryDuration of useAccount Management & Dispute Resolution
Cookies & Browsing DataWhile browsing the siteExperience Improvement
Note: Game Dhaka only collects information that is necessary. We do not ask for personal data beyond what is required.

2

How Your Information Is Used

Collected information is used only for specified purposes. Game Dhaka Your data is never used for purposes beyond what you've consented to.

  • To create, manage, and verify your account.
  • To process deposits and withdrawals.
  • To detect and prevent fraud, money laundering, and unauthorized access.
  • To provide customer support and resolve disputes.
  • To send you relevant promotions based on your preferences, with the option to opt out at any time.
  • To meet legal and regulatory obligations.
  • To conduct aggregate analysis for improving platform services.

Any analytics or statistics derived from your data are always kept in anonymized form.


3

Data Storage & Security Measures

Game DhakaGame Dhaka's servers are hosted in internationally certified data centers with both physical and digital security in place.

  • All data is stored with AES-256 encryption.
  • Passwords are never stored in plain text — only bcrypt hashes are kept.
  • Payment information is handled in accordance with PCI-DSS standards.
  • KYC documents are stored in a separate secure environment and are not used beyond what is necessary once verification is complete.
  • Transaction records may be retained for up to 5 years after account closure where required by law.
  • In the event of a data breach, affected users will be notified within 72 hours.

4

Who Your Information Is Shared With

Game Dhaka We do not sell or rent your data. However, limited information may be shared with third parties in the following specific circumstances:

  • Payment processors: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
  • Game Providers: Minimal data is shared with providers such as Evolution and Pragmatic Play solely to manage game sessions.
  • KYC Verification Services: Approved third-party services may be used to verify your identity.
  • Legal Obligation: We may be required to disclose information under a court order or at the request of a regulatory authority.
  • Fraud Prevention: In cases of suspicious activity, your information may be checked against industry-standard blacklist services.
Confirming: In each of the above cases, only the minimum necessary information is shared. All third parties are contractually bound to comply with international privacy standards.

5

Cookie Policy

Cookies are small text files stored in your browser. Game Dhaka Uses cookies for various purposes.

  • Essential Cookies: For login sessions and site security. Without these, the site will not function properly.
  • Performance Cookies: To understand which parts of the site are being used and how. This data is anonymous.
  • Functional Cookies: To remember your language preference and other personalized settings.
  • Marketing Cookies: To show you relevant advertisements. You can opt out of these at any time.

You can block or delete cookies through your browser settings. Note that blocking essential cookies may affect certain features of the site.


6

Your Data Rights

Game DhakaEvery registered member has specific rights regarding their personal data.

👁️
Right to Access
You can request to see what information Game Dhaka holds about you.
✏️
Right to Rectification
You can request corrections to any inaccurate or outdated information.
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Right to Erasure
You can request deletion of your data after account closure, except where retention is required by law.
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Data Portability
You have the right to download your data in a readable, portable format.
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Right to Restrict Processing
You can request that we restrict how your data is used for specific purposes.
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Marketing Off
You can opt out of promotional communications at any time.

To exercise this right support@gamedhaka.net. We will respond within 30 days.


7

Protection of Minors' Data

Game Dhaka's services are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age is verified at registration. Anyone whose date of birth indicates they are under 18 will not be accepted.
  • If any data belonging to a minor is collected inadvertently, it will be deleted immediately and the account will be closed.
  • If parents have concerns, they can contact support and we will act promptly.

8

Changes to the Privacy Policy

Game Dhaka This Privacy Policy may be updated when necessary. If changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, you will be notified via your registered email or SMS.
  • Continued use of the site after any changes will be considered acceptance of the updated policy.

If you have any questions about this policy support@gamedhaka.netplease contact us at


In Detail

Game Dhaka's Approach to Privacy

Sharing information on an online platform is an act of trust. When you provide your name, phone number, or national ID on Game Dhaka, you're trusting us. We take that trust seriously — protecting it is our greatest responsibility.

Concerns about data privacy on online platforms in Bangladesh are growing — and rightly so. Game Dhaka We take this concern seriously — which is why we haven't just written a policy, but put real technical protections in place.

Many users wonder why they need to submit a photo ID for KYC — and that's a fair question. Under the terms of international gaming licenses, all platforms are required to verify user identities as part of anti-money laundering compliance. This process also protects you personally — it prevents anyone from opening an account in your name and committing fraud. Game DhakaKYC documents submitted to are stored in a separate, secure storage system, used solely for verification purposes, and never shared elsewhere.

Extra care is taken with payment information. Your bKash or Nagad number may be stored in Game Dhaka's system, but it is encrypted and shared only with the payment gateway used for that transaction. No Game Dhaka staff member will ever ask for your mobile banking password or PIN — if anyone does, treat it as a sign of fraud.

When it comes to marketing, we believe in consent-based communication. You choose whether to receive promotional SMS or emails — that control is yours. You can update your notification preferences in Account Settings, or simply contact support to opt out. That said, important account-related messages — such as transaction confirmations and security alerts — will always be sent, as they exist to protect you.

Data breaches can happen on any digital platform. Game Dhaka We don't dismiss this risk — we prepare for it. That means regular security audits, a clear incident response plan, and a commitment to notifying affected users without delay. In the event of a data breach, we will email all affected members within 72 hours and inform them of the steps taken.

Ultimately, you should have control over your own data. If you close your Game Dhaka account and request deletion of your information, all data will be removed except where retention is required by law. That is your right, and we respect it.

FAQs

Payments & Winnings — FAQs

Game Dhaka currently supports three local mobile banking methods — bKash, Nagad, and Rocket. bKash is the most widely used, given its availability across the country. Nagad is the second most popular payment method, and Rocket is equally accepted. Deposits start from a minimum of ৳200. Withdrawals must be made through the same method used for the deposit — so if you deposited via bKash, your funds will be returned to bKash. More payment methods are planned for the future. Contact support for the latest information.

Winnings are instantly credited to your Game Dhaka account balance. From there, withdrawal requests are typically processed to bKash or Nagad within 3 to 15 minutes. However, delays may occur in certain situations — such as incomplete KYC verification, unmet wagering requirements on bonus winnings, or additional checks required for larger amounts. If a standard withdrawal takes more than 30 minutes, contact support with your transaction ID for a faster resolution. Withdrawals for VIP and high roller members receive the highest priority.

Keep Your Information Secure

Game Dhaka will never ask for your password, OTP, or payment PIN by phone or email. Any such request is a scam — please contact support immediately. To learn more about responsible gaming, Responsible Gaming View Page.

Get Started Safely

Join Game Dhaka with the assurance that your data is protected

Your data is secure, your payments are safe. Register now and start playing on Bangladesh's most trusted gaming platform.

For users aged 18 and above. Terms & Conditions apply.

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