Game Dhaka Terms & Conditions — In plain language, in Bangla

Game DhakaBy using Game Dhaka's website and services, you agree to these Terms & Conditions. These terms form a legally binding agreement between Game Dhaka and its users.

Game Dhaka operates under a Curaçao eGaming licence. The licence number and regulatory authority details can be found at the bottom of the website.

These terms may be updated at any time. You will be notified of any changes via your registered email or SMS. Continued use of the site after any changes constitutes acceptance of the updated terms.

To open an account with Game Dhaka, you must meet the following requirements:

• You must be at least 18 years old. Government-issued ID may be requested at any time to verify your age.
• Only one account may be opened per person. If multiple accounts are found, all will be closed and balances may be forfeited.
• Providing accurate information at registration is mandatory. Supplying false details may result in account closure.
• It is the user's responsibility to keep their account password and login credentials confidential.
• Your account must not be shared with or used by anyone else.

After Registration Game Dhaka Identity verification may be requested at any time. Certain services may be restricted until verification is complete.

Game DhakaTransactions on Game Dhaka are currently supported via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Withdrawals can only be made to the same payment method used for the original deposit.
• KYC verification must be completed before making a withdrawal.
• Withdrawals of unusually large amounts may be subject to additional verification.
• There are no service charges on deposits or withdrawals. However, your payment provider may apply their own fees.
• Deposits are non-refundable once processed — however, if you experience a transaction error, please contact support.

Game Dhaka offers a variety of bonuses. Each bonus comes with specific terms that should be read carefully before claiming.

• You cannot claim a new bonus while one is already active — wait for the current bonus to be completed before claiming another.
• Bets placed with bonus balance may be subject to a maximum bet limit — this will be stated in each individual offer.
• If wagering requirements are not met before the bonus expires, the bonus and any winnings derived from it will be forfeited.
• Terms for reload bonuses, cashback, and free bets are specified individually for each offer.
• If multiple accounts from the same device or IP address claim bonuses, all will be voided.
• Game Dhaka reserves the right to modify or withdraw any bonus offer at any time.

Specific rules apply to both Sports Betting and casino gaming on Game Dhaka.

• Once a bet is confirmed, it cannot be changed or cancelled — so please double-check all details before placing your bet.
• If a bet is accepted at an abnormal odds due to a technical error, Game Dhaka reserves the right to void that bet.
• In Sports Betting, bets placed before a match begins are counted as pre-match bets. For in-play bets, odds are subject to change.
• If conflicting bets on the same match (arbitrage betting) are detected, all related bets will be voided and the account will be reviewed.
• The RNG (Random Number Generator) used in casino games is third-party certified — every outcome is completely random.
• If a session is interrupted due to a technical issue, Game Dhaka will settle it based on its own internal logs.

Regarding match statistics and result settlement Game Dhaka Following recognized international sources. In the event of any dispute, Game Dhaka's decision shall be considered final.

In compliance with international anti-money laundering policies, Game Dhaka We reserve the right to verify the identity (KYC) of any account.

• A scan or photo of your National ID (NID), passport, or birth registration certificate may be requested.
• KYC verification must be completed before withdrawing ৳50,000 or more.
• Submitted documents are verified within 48 hours.
• All submitted information and documents are kept secure in accordance with our privacy policy.
• A small test transaction may be carried out to verify your payment method.

The following actions Game Dhakaare strictly prohibited on Game Dhaka, and may result in account suspension and balance forfeiture:

• Creating multiple accounts to claim bonuses or attempting to manipulate the system.
• Using bots, automated software, or artificial intelligence to place bets.
• Placing bets based on match-fixing or insider information.
• Deliberately exploiting technical glitches.
• Arbitrage betting — exploiting odds differences across platforms to pursue risk-free profit.
• Transactions involving money laundering or funds from illegal sources.
• Using another person's account or payment method to make transactions.

If suspicious activity is detected, Game Dhaka may temporarily suspend the account during an investigation and, if necessary, notify the relevant authorities.

Users may close their account at any time — contact support and it will be closed within 48 hours. You may withdraw your balance before the account is closed.

• Due to a rule violation Game Dhaka May close accounts without prior notice.
• In cases of fraudulent activity, the entire balance may be permanently forfeited.
• Inactive accounts (no activity for 12 months) may be deactivated automatically.
• If you have a complaint regarding an account closure, you have 30 days from the date of contacting support to request a review.

If you have an issue or complaint, please first Game Dhakacontact customer support. Most issues are resolved within one business day.

• Submit your complaint via live chat or email at support@gamedhaka.net.
• For transaction disputes, please contact us with the transaction ID and a screenshot.
• If a game outcome is disputed, the game log will be reviewed — this process may take up to 5 business days.
• If support is unable to resolve your issue, you may file an external complaint with Curaçao eGaming.

For any legal disputes relating to matters covered in these terms, the laws of Curaçao shall apply.

Game Dhaka We believe gaming is for entertainment. We want every member to play responsibly.

• You can set limits on your deposits, bets, and session duration in your account settings.
• You may request a temporary break (cooldown) or permanent self-exclusion through support.
• If you notice signs of gaming addiction, contact support right away — we're here to help.
• No one under the age of 18 may open an account. Failure to pass age verification will result in account closure.

For more details, visit our Responsible Play View page.